This customer-facing “welcome letter” is part of the migration narrative: Qenta presents itself as the new home for EPB clients and assures continued access to deposits, precious metals holdings, mutual funds, and brokerage accounts. It is marketing copy dressed up as reassurance, telling customers everything is stable and under control. In hindsight, it reads like a promise that Qenta and its affiliates would safeguard assets and provide continuity, the very baseline customers were later forced to fight to preserve.
